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MELBOURNE OFFICE CLEANING SERVICE
After hours cleaning of offices, medical centers and shopping centers can be provided to ensure a fresh start to the working day.
These cleaning services in Melbourne can be provided on a daily, weekly or monthly basis depending on your requirements.
We offer a professional office cleaning service in Melbourne and to best suit your needs, we:
- Perform an on-site inspection to identify the scope and nature of the work
- Discuss your cleaning, security and occupational health and safety requirements to ensure a safe and secure environment for your staff and ours
- Provide a written, no-obligation quote.
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Supervision
There is a full supervision service available which covers all cleaning needs. This can be arranged so we stay on top of any minor hiccups that can occur from time to time. The supervision is carried out by our Area Manager and by our Supervisor.
Chemicals
Catalyst Cleaning only use environmentally friendly cleaning agents. We do not use any harsh or harmful detergents unless absolutely necessary.
Equipment
The equipment used by our staff is purchased new or reconditioned for placement into our new contracts.
Checks are carried out on a regular basis to determine whether there are any problems or faults with the equipment. This ensures that there are minimal problems for our cleaners and little or no inconvenience to you
Security
All our cleaning staff has been security cleared by the Victorian Police.
It is against our policy to place a cleaner on any job until we have received this clearance.
Staff
The staff at Catalyst Cleaning all wear an easily identifiable company uniform as well as carry Photo identification.
All staff have written references which have been checked by us.
Training
Each team member of Catalyst Cleaning has been individually trained to adhere to the company's high standards of cleaning.
Our staff are familiar with the everyday aspects of cleaning which we have put forward for them.
Health & Safety
An Occupational Health & Safety program is supplied to every staff member and a copy will be placed in every cleaners' room.
Communications
All cleaning sites are supplied with a Communication book in which they are to report any minor complaints or special requests. Their cleaner will read any comments and sign on each cleaning day. Any complaints will be rectified and special requests will be carried out where possible.
Surveys
Catalyst Cleaning provides each client with a customer satisfaction survey. This serves to help us and you bring to light any slight problems that will arise from time to time.
Specifications
Every job has a specification sheet that sets out the level and standard required by you.
This can be amended as the need arises because we understand your needs may change once the job has begun.
Confidentiality
We are able to provide full confidentiality agreements should you require them.
Maintenance
Catalyst Cleaning can also offer you full Maintenance services. This allows us to carry out your cleaning and maintenance requirements simultaneously, or should you require, we can do routine checks on your Maintenance. Alternatively, we are happy to do a Specification for items to be done on a weekly, fortnightly, monthly or quarterly basis.
Additional Services
There are many additional cleaning services in Melbourne which we offer and we would be happy to discuss any of these services with you at any time.
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